paper jam
follow these steps
1. Press the
Resume
button.
2. If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
if the paper jam is not cleared
printer does not have a two-sided printing accessory attached
printer has a two-sided printing accessory attached
printer does not have a two-sided printing accessory attached
1. Push the two latch handles on the printer's Rear Access Door toward each other,
then remove the door.
2. Remove the paper jam from the back of the printer, then replace the Rear Access
Door.
3. Press the
Resume
button.
4. Print the document.
printer has a two-sided printing accessory attached
1. Press the buttons on the left and right sides of the Two-Sided Printing Accessory,
then remove it from the printer.
2. Remove any paper in the back of the printer.
If the paper jam is cleared, proceed to step 3 below.
If the paper jam is not cleared, proceed to step 1 below.
1. Press the button on top of the Two-Sided Printing Accessory, then lower the access
door.
2. Remove any paper from the Two-Sided Printing Accessory, then close the access
door.
3. Reinsert the Two-Sided Printing Accessory into the printer until both sides snap into
place.
Do not press the buttons on either side of the duplexer when
installing it in the printer. Use the buttons only when removing the
duplexer from the printer.
4. Press the
Resume
button.